Flights & Feelings respects your privacy. This Privacy Policy explains what information we collect through flightsandfeelings.org, how we use it, and the choices you have. By using the Site, you agree to the practices described here.
1. Information We Collect
Information you give us directly, such as when you:
Request a pop-up or fill out the "Bring Flights & Feelings to your block" form — your name, email address, neighborhood/venue, and any message you include.
Sign up for boarding alerts — your email address.
Reserve a seat at a pop-up event — your name, email, and any details needed to process your reservation (and payment details, if you pay online, which are handled by our payment processor and are not stored on our servers).
Contact us directly by email.
Information collected automatically, such as:
Standard technical data (IP address, browser type, device type, pages visited, referring site) collected through our website host or analytics tools, which helps us understand how visitors use the Site.
Cookies or similar technologies, if used, to remember preferences or measure traffic. You can disable cookies in your browser settings; some site features may not work as well without them.
We do not knowingly collect sensitive personal information (such as financial account details beyond what's needed to process a payment, or health information) through the Site.
2. How We Use Your Information
We use the information we collect to:
Respond to pop-up hosting requests and event inquiries
Process and confirm event reservations
Send boarding alerts or updates about upcoming pop-ups (only if you've opted in)
Improve the Site and our events
Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share it with:
Service providers who help us operate — for example, an email newsletter platform, a payment processor, or website hosting/analytics providers — solely to perform services on our behalf.
Venues or hosting partners, only where necessary to coordinate a pop-up you've registered for.
Legal or safety reasons, if required by law or to protect the rights, safety, or property of Flights & Feelings, our guests, or others.
4. Cookies & Analytics
If our Site uses cookies or analytics tools (such as standard website traffic analytics), they help us understand aggregate visitor behavior — not to identify you personally. You can control cookies through your browser settings at any time.
5. Data Retention
We keep your information only as long as needed for the purposes described above — for example, to maintain a record of past pop-up registrations or to keep you on our mailing list until you unsubscribe.
6. Your Rights and Choices
Unsubscribe from emails at any time using the link in any newsletter or boarding alert.
Request access, correction, or deletion of your personal information by emailing us (see Contact, below).
Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act (CCPA) or the EU/UK General Data Protection Regulation (GDPR), including the right to know what data we hold and to request its deletion. Contact us to exercise these rights.
7. Children's Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.
8. Security
We take reasonable measures to protect your information, but no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective Date" above reflects the most recent revision. Continued use of the Site after changes means you accept the updated policy.
10. Contact Us
Questions about this Privacy Policy or your information? Reach out: [email protected]